Natural State Realty Group (“Natural State Realty Group,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.naturalstaterealtygroup.com, or interact with us through other means such as phone, email, or SMS text messages.
By accessing or using our services, including opting into SMS/text messages, you agree to this Privacy Policy.
1. Information We Collect
We may collect information in the following ways:
Personal Information
Name
Email address
Phone number
Address
Any other information you voluntarily provide when submitting forms or inquiries.
Usage Information
Browser and device information
IP address
Website usage and interaction data (e.g., pages visited, time on site)
SMS Communication Information
Your phone number when you opt-in for text messaging
Records of message delivery, engagement, and responses
2. How We Use Your Information
We use your information to:
Provide you with information about real estate listings and services
Respond to inquiries and provide customer service
Send transactional, promotional, and appointment-related SMS messages with your consent
Comply with legal and regulatory requirements
Improve our website, marketing, and customer experience
3. SMS/Text Messaging Policy
By providing your telephone number and opting in to receive text messages from Natural State Realty Group, you agree to receive recurring communications (e.g., property alerts, appointment reminders, event updates, promotions). Message frequency varies.
Message and data rates may apply.
Opt-In Consent: By submitting your phone number through our website or other channels, you are opting in to receive text messages from us.
Opt-Out: You can opt out at any time by replying STOP to any SMS message from us. For assistance, reply HELP or contact us at [your email/contact number].
Your consent to receive text messages is not a condition of purchase.
4. How We Share Your Information
We do not sell your personal information. Your information may be shared with:
Service providers who assist in sending SMS messages, managing the website, or processing inquiries
Legal authorities, if required to comply with law or legal process
In the event of a merger, acquisition, or sale of Natural State Realty Group assets
All third-party service providers are required to handle your data with the same level of privacy and protection consistent with this policy.
5. Data Protection & Security
We take reasonable administrative, technical, and physical measures to safeguard your information. However, no system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We only retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
You may request deletion or modification of your information by contacting us.
7. Your Rights & Choices
Depending on your location, you may have the right to:
Request access to your personal information
Request correction or deletion of your information
Opt-out of marketing communications, including SMS notifications
To exercise these rights, contact us at the details provided below.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we learn that information has been collected from a child under 13, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date at the top. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.